top of page

  • Privacy Policy (The Three Horseshoes)

  • Last updated: [10 June 2026]

  • 1) What information we collect

  • We may collect the following information when you use our website:

  • Contact details you provide (such as name, email address, phone number and the content of your message).

  • Booking/enquiry details you provide (such as date/time, party size and any notes).

  • Account information if you create an account or become a site member.

  • Payment information when you make a purchase or payment. Card details are processed by our payment providers and are not stored by us.

  • Technical data such as IP address, browser type, device information, pages visited and how you interact with the site.

  • Cookies and similar technologies (see section 6).

  • 2) How we collect information

  • We collect information when you:

  • Fill in forms on our website (for example, contact forms or booking/enquiry forms)

  • Subscribe to marketing communications (where offered)

  • Create an account / log in

  • Make a payment or purchase

  • Browse the site (via cookies and analytics tools)

  • 3) Why we collect information

  • We use your information to:

  • Respond to enquiries and provide customer support

  • Manage bookings and provide our services

  • Process payments and prevent fraud

  • Improve our website and understand how it’s used

  • Send service messages (e.g. confirmations or updates)

  • Send marketing communications only if you have opted in (you can opt out at any time)

  • Comply with legal and regulatory obligations

  • 4) How we store, use, share and disclose information

  • Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and general Wix applications on secure servers behind a firewall.

  • We may share information with trusted service providers only as needed to operate our business and website, for example:

  • Website hosting and site features (Wix)

  • Payment processing providers

  • Email/marketing and analytics providers (if enabled)

  • We may also disclose information if required to comply with a legal obligation or to protect our rights.

  • 5) How we communicate with you

  • We may contact you by email, telephone or other details you provide to:

  • Respond to your enquiry

  • Provide booking/service updates

  • Send important service notices

  • If you opt in to marketing, you can unsubscribe at any time using the link in our emails or by contacting us (see section 8).

  • 6) Cookies and tracking technologies

  • We use cookies and similar technologies to help the site work, improve performance, and understand how visitors use the site. Some cookies may be placed by Wix and by third-party services we use (such as analytics tools). These third parties have their own privacy policies.

  • 7) Withdrawing consent / your rights

  • If you would like to access, correct, update, or delete personal information we hold about you, or if you don’t want us to process your data anymore, contact us at:

  • Email: accounts@thehorseshoes.com

  • Phone: +44 1332 695129

  • Address: [add your business address]

  • 8) Privacy policy updates

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

  • 9) Contact

  • Questions about this policy? Email accounts@thehorseshoes.com.

  • If you tell me your business address (for section 7), I’ll slot it in and tighten the wording to match exactly what your site uses

bottom of page